Privacy Policy

Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why La Caravane de Phoebus is committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

  • Last name/First name
  • Mailing address
  • Postal
  • Email
  • Phone/Fax

The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or logs to collect information about you.

Forms and interactivity

Your personal information is collected through forms, namely:

  • Website registration form
  • Order form

We use the information collected for the following purposes:

  • Order tracking
  • Information/promotional offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Correspondence

We use the information collected for the following purposes:

  • Information or promotional offers
  • Statistics
  • Contact

Right to object and withdraw

We are committed to offering you the right to object and withdraw your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can contact us:

In charge : La Caravane de Phoebus
Email

Right of access

We are committed to recognizing the right of access and rectification to those concerned who wish to consult, modify, or even delete information concerning them.

This right may be exercised by contacting:

In charge : La Caravane de Phoebus
Email

Security

The personal information we collect is stored in a secure environment. Those working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol
  • Access management – authorized persons
  • Access management – persons concerned
  • Network monitoring software
  • Computer backup
  • Username/password
  • Firewall

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legislative provisions set out in:
Bill 25 – New provisions protecting the privacy of Quebecers